Terms of Service for KrakowskieAtelier.com

 

 

§ 1 General Provisions

 

1. These terms and conditions (hereinafter referred to as “Terms”) define the rules for providing electronic services, including the rules for making reservations and short-term space rentals, by the Institute for Strategic Studies with its seat in Krakow at ul. Mikołajska 4, 31-027 Kraków, entered into the National Court Register under KRS number 0000092999, NIP: 6760102235, REGON: 350616997 (hereinafter referred to as the “Service Provider”).
2. The Service Provider is the owner of the Krakowskie Atelier brand and the operator of the website available at https://krakowskieatelier.com (hereinafter referred to as the “Website”), through which Services are provided.
3. Contact with the Service Provider is possible:
   • at the correspondence address: Instytut Studiów Strategicznych, ul. Mikołajska 4, 31-027 Kraków,
   • via email: [email protected],
   • by phone: +48 12 265 83 29.

 

§ 2 Definitions

 

1. Website – the website operated at https://krakowskieatelier.com, enabling the reservation of Services.
2. Service Provider – Instytut Studiów Strategicznych (Institute for Strategic Studies).
3. Client – a natural person, legal person, or organizational unit without legal personality, who makes a reservation for a Service via the Website.
4. Service – the short-term rental service for spaces offered by the Service Provider under the Krakowskie Atelier brand.
5. Reservation – a declaration of will made by the Client via the Website, directly aiming to conclude a contract for the provision of the Service.

 

§ 3 Rules for Making Reservations

 

1. The Client can make a Reservation by selecting an available date and type of space in the Website’s reservation system.
2. Submitting a Reservation is equivalent to having read and accepted the content of these Terms. Acceptance of the Terms is a necessary condition for concluding the contract.
3. All prices provided on the Website are gross prices (include VAT) and are expressed in Polish Zloty (PLN).
4. A confirmation of the Reservation is automatically sent to the email address provided by the Client during the reservation process.

 

§ 4 Payments and Deposit

 

1. A condition for confirming the Reservation is for the Client to make payment for the Service via the payment methods available on the Website, or, in the case of cash payment, to pay a deposit.
2. To guarantee the Reservation, the Client is obliged to pay a deposit, as defined in Article 394 of the Civil Code, amounting to 20% of the total order value. The remaining amount is payable no later than the day the rental begins.
3. If cash payment on-site is chosen, a prerequisite for maintaining the Reservation is the prior payment of the deposit mentioned in paragraph 2 to the Service Provider’s bank account or at their office.
4. Failure to pay the deposit within the specified deadline may result in the cancellation of the Reservation by the Service Provider.

 

§ 5 Security Deposit

 

1. In the case of Reservations for organizing special events such as birthdays, weddings, baptisms, corporate events, etc., the Service Provider reserves the right to collect a security deposit of PLN 600.
2. The deposit is collected no later than the day the rental begins and serves to secure any potential claims by the Service Provider for damages caused to the rented space or its equipment.
3. The deposit is fully returned to the Client on the day following the end of the rental, provided that no damages are found. The refund will be made in the same form as the deposit was paid.
4. If damages are found, the Service Provider has the right to deduct from the deposit an amount corresponding to the value of the incurred damage.

 

§ 6 Service Provision and Client Responsibility

 

1. The provision of the Service consists of making the reserved space available to the Client at the Service Provider’s premises, on the date specified in the Reservation confirmation.
2. The Client is obliged to use the rented space according to its intended purpose and to adhere to rules of order and safety.
3. The Client bears full financial responsibility for all damages occurring in the rented space and its equipment, resulting from their actions, omissions, or the actions of third parties present in the space with their consent.
4. If the cost of repairing damages exceeds the amount of the security deposit paid, the Client is obliged to cover the entire cost of repairing or replacing damaged elements based on the valuation presented by the Service Provider.

 

§ 7 Reservation Cancellation

 

1. The parties mutually agree that the amount paid, equaling 20% of the order value, constitutes a deposit within the meaning of Article 394 of the Civil Code.
2. In the event of cancellation of the Reservation by the Client or their non-appearance at the start date of the Service (non-performance of the contract due to reasons attributable to the Client), the Service Provider has the right to retain the received deposit.
3. In the event of cancellation of the Reservation by the Service Provider due to reasons attributable to them (non-performance of the contract due to reasons for which the Service Provider is responsible), the Service Provider is obliged to return the deposit to the Client.
4. The deposit should be returned in full (as a single amount), and the obligation to pay double the sum does not arise if the non-performance of the contract occurred due to circumstances for which neither party is responsible (e.g., force majeure) or for which both parties are responsible.
5. The Service Provider will make every effort to ensure that the information contained on the Website and in the reservation system is current and correct. In the event of a Reservation being made based on obviously erroneous data (e.g., extremely low price, incorrect date), which constitutes a mistake in the declaration of will, the contract is considered not concluded. In such a situation, the Service Provider has the right to cancel the Reservation, and the deposit paid by the Client will be refunded at its nominal, paid amount.

 

§ 8 Complaints

 

1. The Client has the right to submit complaints regarding improper performance of the Service.
2. Complaints should be submitted electronically to the email address: [email protected] or in writing to the Service Provider’s registered office address.
3. A complaint should contain at least: identifying data of the Client, the subject of the complaint, and a brief description of the reported concerns.
4. The Service Provider undertakes to consider the complaint within 14 days from the date of its receipt and to inform the Client about its resolution.

 

§ 9 Personal Data Protection (GDPR)

 

1. The administrator of Clients’ personal data is the Service Provider – Instytut Studiów Strategicznych.
2. Clients’ personal data are processed solely for the purpose of fulfilling the Service contract and for marketing purposes, provided the Client has given separate consent.
3. Providing data is voluntary but necessary to make a Reservation and fulfill the Service.
4. The Client has the right to access their data, correct them, request cessation of their processing, and object to processing.
5. Detailed information on the processing of personal data can be found in the Privacy Policy available on the Website.

 

§ 10 Final Provisions

 

1. For matters not regulated by these Terms, the provisions of Polish law shall apply, in particular the Civil Code.
2. The Service Provider reserves the right to amend these Terms. Changes come into effect upon their publication on the Website. Reservations made before the amendment of the Terms are subject to the version of the Terms valid on the date the reservation was made.
3. The court competent to resolve any disputes arising from the contract will be the court with local jurisdiction for the Service Provider’s registered office.

 

Effective from July 28, 2025